Rules of Engagement

A brief summary of the General Conditions, in easy-to-read human language

  • All equipment should be paid for in full before the items leave our wharehouse (corporate clients or government offices can issue a P.O.)
  • Cancellation policy for rentals :
    • > 7 days before delivery = free of charge
    • 7 –> 1 day before delivery = 50% of rental fee due
    • < 24 hours before delivery = 100% of rental fee due
    • Sales : All orders are final, no returns
  • All orders are to be delivered, there is no pick-up/return point at our offices.
  • Weekend rentals = dayprice x 1.3
  • The Client is always responsable for compliance with copyright regulations and loudness (dB) regulations at his event.
  • The Client is always responsable for damage on the equipment at his event. Proper insurance is recommended.
  • Late returns or Clients not available for pick-up will be subject to heavy penalty fees. I mean huge! Seriously, we’ve been flexible before, and we’ve been regretting it. Please respect agreed times or give advance notice.
  • Blackjack Productions’ General Conditions are always and all times prioritized over the Clients’ conditions, regardless of what is stated in Purchase Conditions or P.O.’s. Government Offices are no exception.

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